Sunday, April 27, 2008

post work,ad some thoughts....

member day had just past, couple hours ago....
this is my 1st ever member day, although the working exerience is nice and fun,challenging and past-paced, but it could hav been better.
what Evon and Pei Voon said make perfect sense, sort things out first, know where is everything, so that u wont get lost and be blur and make mistake and waste precious time making customers wat and wait just to pay, ..so true. if things were put in a more orderly way, poor Maggie wont have to come back 3 times waitin to pay for her reserved things, cz we couldn't locate ALL of them at one go...poor thing...."Maggie, if you are reading this, my bad, ok?...i'll make it up by buyin 1 piece of cake fro secret recpie...=)" "err...i hope i wont hav to go up 3 times to eat the 1 piece of cake arrrr.....hahahaa"
and i know this is nth new,(again, if you're reading this, this one i greatly doubt) but congratz.....AuYong, u're married. seen u a few times after that, never had chance to congratz you. only saw ur WIFE on sat after so long.=) thanks for giving me tips on 武夷岩茶 , you're not车大炮,or 大炮车,nor 炮灰. learn a lot from you everytime we talk.... and they're alwas useful. Notice, i said EVERYTIME, u reli taught me a lot of things,
gratz to Catherine who gave birth couple days ago....=)

working in purple cane is fun, is an interest, culture to explore and learn. So much to learn, and so many nice ppl to meet, through them, through tea, through seniors, through the ART of making tea, there're so much for us to learn....therefore i conclude, working in purple cane is fun. (* got tea drink summore" )

Chinese tea can be just a drink to some people,to others it can be something that gives then lesson of life, knowledge that no text-book and school teacher can teach, or something that bring ppl together.



紫藤茶艺术,有情人生;不只是紫藤的茶艺术吧,茶,真的能把人跟人拉近.
熟络的佩纹,玉萍,巧灵,Evon,Maggie, Catherine, 欧阳,到一些听过,看过却不太熟悉的智勇,锦权,..甚至顾客们,泛先生,Mr Yap, Mr Koh, Mr Lee,还有"师姐Michelle".....还有很多很多....真的学到很多做人处事的道理.原来,上班卖茶叶不只是买卖茶叶酱简单,可以从中学到的实在太多了.

原来篇(启发的一段)
原来,对着顾客笑,看似简单,却一点也不必然.
原来,说"欢迎光临","谢谢你","不好意思让你久等了","对不起","先生/小姐请问我有什么可以帮到你吗?"背后也有一门学问.
原来,把东西递给顾客要微笑,要用两只手,不是人人都会做到,
原来,学会所谓的顾客至上,我也花了这么久,
原来,要招呼所谓很"麻烦,挑剔"的顾客,还要恭恭敬敬,需要耐心,
原来,要和顾客建立良好的关系,清楚知道谁爱喝什么茶,要很细心,
原来,要像玉萍那样"不厌其烦"地详细的给顾客介绍茶叶,不简单,
原来,要想佩纹那样推销给对的顾客适合他们的心水茶叶,没想象般容易,
原来,要像Evon那样相识满天下,坐着泡茶也还能做生意,很挑战,
原来,要像Maggie那样永远笑容灿烂,有相当难度,
原来,要像丽芬发给顾客简讯做生意,很厉害,
原来,听顾客们不计较的分享心得,经验,很开心,
原来,看顾客们买到想要的物品,心满意足的离开是,回很满足.
还以为,一切都很简单,不以为然;
原来,普洱茶,我比较爱喝熟的,

紫藤是我打的第一份工,我....选对了假期打工的地方.

"帮紫藤打广告有钱收吗?" .....member day 买了东西,没钱了.....哈哈哈哈.....

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